× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Vehicles with undisclosed faults
Posted to Shop Management Forum on 3/3/2017 2 Replies

I think you should play out the conversation in your head.

"There will be a $XX charge for me to jump start your vehicle for you so you can leave."

[customer looks at you with the dumbfounded "WTF" look]

Customer says, "Are you frickin serious?!?"

... Login to read more.

2 Replies Received (View Replies)