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International Automotive Technicians Network
Re: Little Things Mean A Lot
Posted to Shop Management Forum on 1/10/2017

It's one of those things that you do situation by situation. You cannot make a blanket statement not to do the little things.

I will not get a flat rate tech to do it so either I or a salary tech will do it.

It does pay off. Sometimes its just a thank you.... Login to read more.