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International Automotive Technicians Network
Re: Punishing the Technician
Posted to Shop Management Forum on 1/6/2017

When something like this happens here, Tony or I will calmly stated the unfortunate occurrence. It would be silly to rant and chastise the perpetrator because the perpetrator will already feel bad about it. A good time to say "turds occur," and that we have al... Login to read more.