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International Automotive Technicians Network
Re: Punishing the Technician
Posted to Shop Management Forum on 1/5/2017 44 Replies

Dave,

I keep track of stuff like that. I usually eat it. If it gets out of hand, I show them what the tally is, and that begins the conversation. If it continues, I terminate them.

We went through 9 transmission rebuilders in 8 short years due to no-goes a... Login to read more.

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