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International Automotive Technicians Network
Re: Do you keep him as a customer
Posted to Shop Management Forum on 12/3/2016

The way we do with our shop is

-charge my customers for testing and diagnostics and if -they decide not to repair with me or diy or find out someone else do do for free is all up to customer. Their car , their choice. -i wouldn't fire the customer just becaus... Login to read more.