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International Automotive Technicians Network
Re: Warranty or Separate Issue
Posted to Shop Management Forum on 10/11/2016

Let's say 1st time customer, 6 hrs to replace actuator, $200 Actuator, Coolant and A/C evacuate and recharge, Customer is PISSED!

I would explain that the actuator was not replaced as it was working when the evaporator was replaced. Explain that the Actu... Login to read more.