× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Helpful or Just Hurtful?
Posted to Shop Management Forum on 10/3/2016

I love complaints. But at the end of the complaint I always ask "If you were me, what would you do about it?" I only have two eyes and two ears and a complaint let's me know that I missed something. My request for a solution builds teamwork and gives some powe... Login to read more.