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Re: Complete misdiagnosis by 2 shops. How do you handle?
Posted to Shop Management Forum on 9/13/2016 2 Replies

OK. I had a meeting with the shop owner yesterday. I seem to have uncovered a much bigger problem. Her estimate was not in his computer. The tech says he never looked at it. Come to find out the service writer had checked the codes, went on identifix and wrote... Login to read more.

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