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International Automotive Technicians Network
Re: The Overjustification Effect
Posted to Shop Management Forum on 9/2/2016 1 Reply

If I hire someone I am assuming that person is competent and pay them accordingly. If I find they are not competent then I don't pay them at all. I will not pay extra to have the job done correctly if that's what I hired the person for in the first place. Login to read more.

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