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International Automotive Technicians Network
Re: why I hate discounts
Posted to Shop Management Forum on 8/29/2016

No argument. I find that I like to do little things as a "thank you" for my good customers, maybe it's just changing a light bulb without charging them, or running the car through the car wash. I always like to do it at the end, and at my initiative so that it... Login to read more.