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International Automotive Technicians Network
Re: Tech's responsibilities & Advisers?
Posted to Shop Management Forum on 7/29/2016 2 Replies

SA is a sales position. As we used to joke around the dealerships, a service writer could sell used cars, if he could be a little more honest.

But let's look from the other side. I've been SA (or SW) twice, and dispatcher at an 11 car line dealer with 22 tec... Login to read more.

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