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Re: Customers, What they fail to tell you
Posted to Shop Management Forum on 7/11/2016 3 Replies

Hello, David

I agree with Nick. You should have caught this on the service write-up. The customer should have been grilled until you got the whole truth.

As for the expense, any severely overheated 4.7-liter Chrysler engine will have some loosened valve se... Login to read more.

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