× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer Retention
Posted to Shop Management Forum on 10/27/2001 3 Replies

[...trimmed text...]

One item of "bait" that I haven't seen much of, but from my experience makes a large impression. Free pickup and delivery of the vehicle for service. One step beyond taking them to work after they dro... Login to read more.

3 Replies Received (View Replies)