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Re: Setting a customer's expectation - the key to service
Posted to Shop Management Forum on 6/25/2016 6 Replies

If iATN had been around 50 years ago and my boss read this thread back then, I wouldn't have one foot out the door and the other on a banana peel right now. Our clientele doesn't come in looking for the cheapest price but they have expectations that have been ... Login to read more.

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