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International Automotive Technicians Network
Re: Charging for diognoses or testing
Posted to Shop Management Forum on 6/4/2016

I told one of my regular customers the other day my diag charge (her CEL was on) and she took it to the new shop down the street. They have a big sign with a CEL (the red/yellow engine logo) and FREE under it. After they told her she needed a O2 she came back ... Login to read more.