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International Automotive Technicians Network
Re: Got an upset customer
Posted to Shop Management Forum on 10/24/2001 10 Replies

Hi John,

First, thanks for sharing this story with us. It's people like you who take the time to share your experiences that make this network such a valuable learning resource. I think there are some lessons we can learn from this and other similar experien... Login to read more.

10 Replies Received (View Replies)