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Re: Got an upset customer
Posted to Shop Management Forum on 10/23/2001

We had a customer a while back that had a broken timimg belt on a 300ZX. He had a belt put on at dealer and found it had bent valves. They were 25 cohos cheaper. Then he came to me for advise. It had high milage so sold him an engine. He paid 400 in advance. D... Login to read more.