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Got an upset customer
Posted to Shop Management Forum on 10/23/2001 59 Replies

A couple of weeks ago we got to work and found a 95 Grand Prix with about 87,000 miles on it in our lot. The customer called (a new customer) and told us he thought he had a thermostat problem because it was overheating for his wife. Upon doing a cursory inspe... Login to read more.

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