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International Automotive Technicians Network
Re: Time based vs operation based diagnostic charges
Posted to Shop Management Forum on 5/18/2016

I follow the K.I.S.S. method. I tell you what I want to do to find your problem, and how much it SHOULD cost. You either agree to pay for that testing, or I put the vehicle outside and pull in another one. Whatever it is, one hour or ten, that's what you pay. ... Login to read more.