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International Automotive Technicians Network
Re: Time based vs operation based diagnostic charges
Posted to Shop Management Forum on 5/18/2016

Our customers largely come in three varieties.

Enthusiasts. - These people love their cars and sought out a specialist. Rarely bicker over any price as long as it isn't over the moon.

Burned Befores.- These people have been burned by the incompetence or in... Login to read more.