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Re: Courtesy loaner refusal
Posted to Shop Management Forum on 3/23/2016 1 Reply

I wouldn't worry about it. I have 4 loaners now. Many times a customer uses one to simply go home to another vehicle. Saves them getting a ride and that hassle. They just drive my loaner home and park it there, driving their own vehicle. Many of my customers a... Login to read more.

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