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International Automotive Technicians Network
Re: It's the Customer Not the Vehicle
Posted to Shop Management Forum on 3/11/2016

We do something similar, once in a while a very good customer will as if we work on mowers/ snow blowers/ snowmobiles/ tractors/ etc. to which I reply, "Yes, but don't tell anyone." To everyone else it's nope sorry, or as you said price it so high they either ... Login to read more.