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Re: More Smart Estimating and Selling Talk
Posted to Shop Management Forum on 10/6/2001 3 Replies

George and all,

I still marvel at all the young people who call, I qualify, explain the necessity to have the vehicle inspected, the need to give a price that I can stick by, the inability to diagnose over the phone, and all the rest. Then when I ask to set ... Login to read more.

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