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Re: Experience, Foresight and Sidestepping Disasters
Posted to Shop Management Forum on 1/11/2016 1 Reply

"Honey, what time will you be home/done/etc..."

It is tempting to provide the soonest possible ETA, because it keeps everyone happy for that moment. But later...

I always overestimate the ETA. It usually makes for a pleasant surprise, rather than an unplea... Login to read more.

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