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Re: What's the Key to Exceptional Service? (installment one)
Posted to Shop Management Forum on 11/25/2015 1 Reply

Hello Mark,

Well, although I could be wrong (Gasp!), all that rhetoric just seems like it could be shortened to The Golden Rule. And if our parents/teachers/mentors have done their jobs, we should be living with empathy long before arrival in the workplace. ... Login to read more.

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