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Re: Goodwill, Where Are The Limits
Posted to Shop Management Forum on 11/18/2015 2 Replies

It depends on the customer is the best answer.

I did a load of work on a VW for a regular customer in april 2014. Family has 6 cars now. One of the plastic coolant pieces I replaced failed last week. Customer never asks price and had a credit card in hand wh... Login to read more.

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