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International Automotive Technicians Network
Re: Nickel and dime-ing
Posted to Shop Management Forum on 11/13/2015

I'd tell him maybe he needs to find another shop that's as cheap as he is. I have a few customers like that, and would be better off without them. They want things checked out, but never fix them. I don't even bother anymore. I tell them I'm not spending time... Login to read more.