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International Automotive Technicians Network
Re: Customer's car is worse after repair ? Customer education
Posted to Shop Management Forum on 10/31/2015

In one breath he wants the car to be faster but then he says he can't put the car in Drive because it will go too fast. Hmmmm.

Tell him the car is now operating as designed. The car operator is not operating the car as it was designed to be operated.

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