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International Automotive Technicians Network
Re: Should Mrs. Jones Swap Shops?
Posted to Shop Management Forum on 10/27/2015

Disappointed? Yes.

Doesn't matter that she wasn't charged. That's on the shop. She requested that the brakes be inspected, she was told they were OK, and they weren't.

How are we to know if she would or would not have sported for an inspection fee if it wa... Login to read more.