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International Automotive Technicians Network
Re: Billing Diagnostic Time v.2
Posted to Shop Management Forum on 10/5/2015

Yep. Customers LIE and will never tell the truth on how hot or how many times it got hot. I can find a coolant leak on a routine LOF, "Are you having to add coolant?" Oh NO, never, why do you ask? Because the water pump is leaking and there's 2 gallons of wate... Login to read more.