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Re: Assumptions and Loss Sales :(
Posted to Shop Management Forum on 9/23/2015 2 Replies

Once I have made the decision to accept the person as a customer then it is my responsibility to provide the customer with an accurate diagnosis and quote for the repair.

It is up to the customer to make the decision to repair or not to repair.

When we wor... Login to read more.

2 Replies Received (View Replies)