× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Assumptions and Loss Sales :(
Posted to Shop Management Forum on 9/23/2015

I've done similar things several times in the past: A customer comes in and wants shocks, struts, or whatever, but when I take a look at the item I can't see any real reason to replace it or them.

I'll give the customer a call and explain that I don't really... Login to read more.