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International Automotive Technicians Network
Re: Customer screening
Posted to Shop Management Forum on 9/12/2015

Yep, I love the "can I just swing it and have someone look at it real quick?" I don't hesitate to tell people that this isn't a fast food drive through or a super quickie lube center. I do try and be as nice as possible b/c I realize that we have all been trai... Login to read more.