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International Automotive Technicians Network
Re: Customer screening
Posted to Shop Management Forum on 9/11/2015 1 Reply

Agree. I hate the concept, but will give an estimate for everything they want. Once it's here and the paper is signed, they will get a diagnosis and the real estimate if need be. Too many people get scared away easily when they ask about brake pads, and you st... Login to read more.

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