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International Automotive Technicians Network
Re: Cheap Clients and Bad Management Decisions?
Posted to Shop Management Forum on 9/10/2015

Jason ,I stopped by to see a friend last night .During my visit ,the phone rings and it was a customer from earlier in the day "I had you people do an oil change for me, now my engine is knocking and my oil light is on." My friend is the service manager at one... Login to read more.