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International Automotive Technicians Network
Re: What would you do?
Posted to Shop Management Forum on 8/16/2015

Two points:

1) Regardless of what you may or may not have told her, the brakes were good when she bought it. You didn't tell her they would last forever.

2) She paid someone else for a repair instead of patronizing you. That tells me she has no interest in... Login to read more.