New announcement from Michelin. Looks like they're getting into the online game with a new and different approach to making it easy for the customer to do business with them. What are your thoughts on this?

http://www.moderntiredealer.com/news/story/2015/08/michelin-pilot-program-sells-tires-online-and-offers-concierge-service.aspx

Elon Block
Consultant/Educator/Instructor
Sell More Auto Service
Henderson, Maryland, USA