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Re: Am I wrong in being matter-of-fact with customers?
Posted to Shop Management Forum on 7/29/2015 5 Replies

Whenever someone asks for a discount I do weigh their request in earnest but usually my reply ends up being "unfortunately the price is the price, if I don't charge this then the next time you need me I'll no longer be in business".

I don't coddle either, bu... Login to read more.

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