× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Okay management folks
Posted to Shop Management Forum on 7/28/2015

Hi, Joseph

You need to find out why this happened. The best way to find out why, is to ask him why without giving him grief over it. If you come off as upset with him, his guard will go up and he may not be truthful.

So, don't tell him about your day and h... Login to read more.