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Re: Am I wrong in being matter-of-fact with customers?
Posted to Shop Management Forum on 7/27/2015 3 Replies

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Hi Ruben,

Based on what I read here you've done well, in my opinion. The phrases that you listed as being ones that you used in conversing with the customer communicate empathy and understanding. O... Login to read more.

3 Replies Received (View Replies)