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Re: Am I wrong in being matter-of-fact with customers?
Posted to Shop Management Forum on 7/26/2015 1 Reply

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I get this one now and then: "You charge just to check [insert SES, oil leak, etc. here]??? You should do that for free!.

"Yes sir, I do charge for the time it takes to do those things. I'd like to... Login to read more.

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