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Re: Am I wrong in being matter-of-fact with customers?
Posted to Shop Management Forum on 7/26/2015 2 Replies

Dean, very good points, thank you.

I have not directly used the cent-per-mile breakdown, but I do use phrases such as "lower cost per mile", or "stretch your repair dollars". I do advise that higher mileage vehicles are simply going to need a higher frequenc... Login to read more.

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