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Re: Am I wrong in being matter-of-fact with customers?
Posted to Shop Management Forum on 7/25/2015 4 Replies

teach me the art of empathy without being a caveman on the counter. If they cant afford all the repairs, then prioritize them, break them up to be able to space them out. Dont be a caveman.

maybe worth reading: [...] [[...]] Login to read more.

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