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International Automotive Technicians Network
Re: Am I wrong in being matter-of-fact with customers?
Posted to Shop Management Forum on 7/25/2015 3 Replies

I think a lot of what you're dealing with is just a matter of perspective.

Technicians look at cars that are nearing the end of the service life, and tend to not want to get involved with nightmare vehicles.

Management sometimes view these vehicles as pote... Login to read more.

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