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International Automotive Technicians Network
Re: Top 5 ways mechanics rip off customers
Posted to Shop Management Forum on 7/21/2015

IMO shop supplies broken out as a seperate line item is kind of like adding a line on the bill at a restaurant for charging for silverware, straws and napkins and the likes. It only gets the customers scent on on that money thing and him looking at and ... Login to read more.