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Re: Lousy Customers...You Ask For Them...Why Gripe When They Show Up?
Posted to Shop Management Forum on 9/10/2001 13 Replies

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I am a "persuader" by trade. My background is in journalism/advertising/marketing. (By the way, the most effective form of persuasion is to lead someone to DRAW HIS OWN CONCLUSIONS which just happen t... Login to read more.

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