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Re: How do you address recommendations to your customers?
Posted to Shop Management Forum on 5/8/2015 1 Reply

I go with that also, Dawn. "Your front brake pads are low, and I would guess another 4-5 weeks before they start making noise. We'd be happy to take care of that now, unless you'd rather come back soon." People think about how much time they DON'T have to come... Login to read more.

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