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International Automotive Technicians Network
Re: How do you address recommendations to your customers?
Posted to Shop Management Forum on 5/8/2015 4 Replies

Just be straightforward and honest. Talk to the people like you're talking to your neighbor over the fence.

After addressing the initial concerns, just bring it up in normal conversation.

"It looks like your car is at 94,000 miles. If you haven't had your ... Login to read more.

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