× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How do you address recommendations to your customers?
Posted to Shop Management Forum on 5/7/2015 7 Replies

If you make it sound like it is canned, it comes on as a sales pitch. I simply say I noticed this or that and I recommend fixing it now or how long before it should be addressed. Then state the repercussions of not doing it now.

Rarely am I turned down for an... Login to read more.

7 Replies Received (View Replies)