× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: A different would you have caught it
Posted to Shop Management Forum on 5/2/2015 1 Reply

Nick,

The key is to get permission by explaining the benefit of having a courtesy inspection.

Here's how you do it. Let's say Mr. Jones comes in for an oil change. During the check-in, you say to him:

"Mr. Jones, one of the things that makes us different... Login to read more.

1 Replies Received (View Replies)